Just had my gas fireplace insert installed and could not be happier.
Initially, while doing my research, I called an East Bay company and THEY even sung the praises of Steve and his staff at Hearth and Home Terese at the showroom helped by showing me the many choices available. Once I decided,
Steve came out to measure. He too, went over options and spoke to my contractor about some work that he was making to the existing fireplace. The installers arrived about two weeks later. They were.punctual, careful and neat, and knowledgeable about the product. They explained the process as they went along, and stayed to make sure I totally understood how to use the remote control. Oh……and the excitement of having this beautiful fireplace that lights and warms up with the click of a remote, really divine….Thanks, Hearth and Home- Dani d.